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Akamai tests 1,200 video sessions for reasons not to be cheerful

It makes perfect sense for Akamai to commission a survey which points to how badly people react when their video streams are interrupted, or delivered in poor quality, it is another leap of faith for people to assume that a CDN like Akamai is the answer – on so many occasions it is the problem. However, the survey itself was ingenious, relying on biometric measurement tools including facial coding and skin conductance – basically the phone looked back at the face watching its screen and decided if it was a happy or sad face. We learned about galvanic skin response, or the electrodermal response as it is known today back in college, doing psychology experiments. It is part of the…

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