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If you are not a client, ask anyway and we will tell you if you need to buy a service or pay for your complete answer.
If your question can be satisfied with a one line, typed answer then we will do that for you.
If you need us to Tweet our opinion on a subject, or open a Google+ or LinkedIN discussion, then ask us and everyone can benefit from the answer.
If you have a more complex question that might require an interactive conversation to go into all the details, then there are two ways we may choose to answer it, we may write an article explaining the answer in a future issue, or we may call you to discuss the matter.
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If you need a white paper written on one of the technologies that Rethink specializes in, then contact us and we will give you a quote you for the work. Similarly for any consulting assignments.