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J. D. Power wins Samsung’s Harman data and services business

Samsung IoT products and services subsidiary Harman has hooked up with US consumer analytics firm J.D. Power, over connected car data aiming to provide OEMs with more accurate feedback from drivers. This is the latest in a spate of alliances between OEMs or dealerships with software or big data firms, as analytics become increasingly central to competitiveness. The objective here is to exploit driver behavior and preferences for a variety of connected car services, expanding beyond infotainment and telemetry, to embrace a host of services or products that can be offered to people while on the road, or even at home. J.D. Power is a large privately-owned consumer insights and data analytics firm, that was purchased by investment group XIO…

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