The MNOs are not unaware that their backend software environments are a hindrance to growth, but they are also slow to take much action to address this problem. As the bloat has increased, they have also presided over the loss of control over the core telephony experience, and allowed scammers and spammers to turn the voice call into what most consumers view as a risk. MVNO-enabler and BSS provider Lifecycle Software, situated on the voluminous stand of its owner Lumine Group, has been battling the entrenched MNO behaviors for years. “Why are the operator backends so chaotic? MNOs tend to be very arrogant about their quality, to an incredible level. It is very frustrating, especially the lack of honesty and…