Wireless Watch’s sister service Faultline, which provides weekly analysis of digital video platforms, has reported on the high rates of truck rolls that broadband operators were still forced to make, even during the pandemic. For operators, learning that 27% of consumers across the USA, UK and Germany, who rang to complain about WiFi issues, received home visits from technicians during the pandemic is a shocking revelation. But this was the finding from data compiled by Turkish mesh WiFi expert Airties. The financial rewards from reduced truck roll can be great, and companion applications are one of the easiest ways to achieve that. Only 35% of respondents reported already having a companion app, underscoring a huge untapped opportunity to reduce truck…