Artificial intelligence (AI) and machine learning (ML) have been hailed as significant opportunities for mobile operators. AI/ML has the potential to revolutionize the way operators plan and manage their networks, significantly contributing to the introduction of what Deutsche Telekom calls “brutal automation”, and to better detection of security threats. These techniques could also help MNOs rethink their user experience, supporting new interfaces for consumer applications, Alexa-style, and new customer service tools like chatbots. Another opportunity lies in the assumption that all companies delivering AI-enabled services to mobile users will need to do so over the cellular network. AI and ML have the potential to make sense of the vast quantities of data generated by connected people, cars and ‘things’, and…