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CSG International snapshots consumer expectations for the IoT

CSG International, a business software, services, and support provider, has published its Future of the Digital Experience report, with an IoT edition hoping to chronicle what regular people think about the trend. CSG’s study polled 2,000 consumers, asking about their current understanding, usage, and future opinion, of the IoT and connected devices. The headline figure is that 90% of polled consumers already have some type of IoT device, and that 47% of consumers apparently use wearables – with 40% saying that wearables are the most important IoT device. Some 23% of consumers have smart home devices too, but like the ‘IoT device’ above, that will include all the shipments of Amazon Echoes and Google Homes. In a similar vein, 40%…

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