Just as the impact of 5G on early adopters’ business performance is very unpredictable (see Wireless Watch May 10), the same is true of operators that are making a significant shift to add digital services to their connectivity business models. For some, the returns are starting to be clear, while for others, the development of new services is proving a burden rather than a driver of new revenues in the earliest stages. Of course, many operators have flirted with digital services over the past decade or more, and some continue to do so, or are having a renewed push on the back of 5G. For instance, Orange is investing heavily in growing its own non-connectivity business, especially via the Orange…