For all the talk of ‘improving the user experience’ that we come across in our smart home research, it’s still not surprising to hear how the majority of consumers feel about their IoT gadgets. According to a 10,000-person survey, carried out by software firm Dynatrace, some 64% of IoT device users have already encountered performance issues. On the one hand, it’s encouraging that apparently 52% of consumers are now apparently using IoT devices, although we think that might be quite a widely cast net, in terms of its definition. However, the flip side is that 64% of that group had run into a problem. According to Dynatrace’s survey, this works out to 1.5 digital performance problems each day, with 62%…