Nokia’s Bell Labs has announced a new portfolio of customer service offerings that promise to bring about huge efficiency savings to adopters. Based on machine-learning, Nokia says that the algorithmic solutions represent significant first steps to bringing autonomous solutions to the customer service problem. Customer laziness and/or ignorance are responsible for quite a lot of complaints, and when it comes to churn, keeping customers happy is key to keeping them within your walled garden. While solving their problems is often quite a simple process, it does take a lot of collective time – and any time spent in a queue is going to make a customer more likely to churn away from the walled garden. The headline figures that Nokia…