There has been a very clear opportunity for operators to expand their triple and quad play offerings by implementing a smart home service, for quite a few years now. Despite this, Amazon and Google waded in and created a consumer duopoly, chiefly because interoperability was a problem they could solve in their gigantic cloud environments. For the service providers, with their legacy CPE decisions, multivendor deployments, and general poor track record on technological overhauls, the smart home has appeared daunting. They don’t have a voice processing platform than can solve user experience problems, and can’t subsidize that cost via retail or advertising revenues, in the same way that Amazon and Google can. So, the providers have collectively stayed out of…