Catching subscribers before they churn is priority number one for most premium video services, so it is no surprise that content personalization specialists are dressing up the latest hype technologies to fit that use case. Recommendations stalwart ThinkAnalytics has announced a bunch of generative AI-fueled additions to its Think360 personalization suite, while metadata maestro Gracenote has announced a customer win with Prisma Media that marks a deviance from a typical Gracenote client. Faultline has touched base with both vendors on their latest dealings, just in time for IBC 2023 next week. Zooming in on ThinkAnalytics first, the new features are geared towards helping video service providers engage with audiences further, especially segments of high churn potential. We first heard whisperings…