Faultline has relished reporting on the rapid and irreversible transformations experienced across the broadband and WiFi marketplaces over the past 18 months, and now we have some hard figures to objectify these observations, courtesy of Turkish mesh WiFi expert Airties. For operators, learning that a whopping 27% of consumers across the US, UK and Germany received home visits from technicians during the pandemic is a shocking revelation. Over a quarter of customer complaints resulting in truck roll – from 63% who called to complain about WiFi issues – is an order of magnitude too high and is an area in which service providers reading these results will be investing heavily in. The financial rewards from reduced truck roll can be…