Since the Broadband Forum’s quality of experience delivered (QED) standard arrived in 2020 as a new metric for measuring packet loss and latency in networks (to some early resistance from ISPs), Apple has released a new way of measuring latency in macOS, based on responses per minute, while speed test site Ookla has recently introduced a loaded latency feature. The trend is clear – both the video and broadband marketplaces are putting more tools in the hands of consumers to measure network latency, regardless of technology. As consumers wake up to the difference between connection speed and latency, ISPs are waking up too, because ultimately ISPs are the ones in the consumer firing line if latency reaches unacceptable levels. For…